Helpful Information and Frequently Asked Questions
How do I enrol at Saints Academy?
2025 enrolments are for Saints Academy are now open for all new families. You can find details on how to enrol on the Saints Academy website HERE. The first step you can initiate now is to put in a waitlist request with the days you think you will need care next year. Nothing else is needed from you.
Saints Academy uses a platform called ‘My Family Lounge’ for enrolments.
The Saints Academy Parent Guide has detailed instructions on how to make a waitlist request. You can access this HERE. Please note that a non-refundable $100 fee per family is payable when making a waitlist request.
When will I get an offer at Saints Academy for 2025?
During the first two weeks of Term 4 of 2024, each Saints Academy location will start making offers to families already attending Saints Academy for places to commence in January 2025.
Once children who are currently attending Saints Academy have renewed their placements for 2025, offers will be made to new families in order of first application (this is the date of submission of the waitlist request). Saints Academy staff will work towards making offers where places are available to all families who have submitted a waitlist request by 19 December 2024. This is the last day Saints Academy will be open in 2024.
The number of places available at each Saints Academy location is limited by the licenced numbers approved by the Department of Education. Where the number of children requiring care exceeds the licence, the service will commence a waiting list and the priority of access guideline will apply.
Saints Academy will re-open on Friday 17th January 2025 (for staff only) and Monday 20th January 2025 for the January Vacation Program. Any waitlist requests that have been received over the closure period will be addressed from the date the service reopens.
Can I get Child Care Subsidy (CCS) at Saints Academy?
Yes.
Saints Academy is a registered provider for Child Care Subsidy (CCS). Please contact Centrelink directly to find out if you are eligible and how to apply for CCS. If you have not applied for CCS previously, or you have not updated your CCS information recently with Centrelink, you will need to do this before your child attends Saints Academy. Centrelink will not backdate applications for CCS.
What is the start date of Saints Academy programs during the school term?
The first day of school each term is also when Saints Academy resumes our after-school program (and at our SPCC Gosford school, our before-school program). There is however some flexibility in start dates for Kindergarten children as each of our SPCC school locations may have specific and slightly different starting arrangements for Kindergarten children. The Saints Academy service where you are enrolling you will contact you prior to the start of Term 1 to confirm the start date of your booking in 2025.
For all other children who are not in Kindergarten, fees are payable from week 1 of the term for permanent bookings.
Can I change the days I have requested after I have made a Waitlist request?
Yes.
If you have not yet had an offer for 2025 from Saints Academy, you can log in and update your waitlist request. You can also decline an offer and change the days when you receive the emailed offer. Follow the prompts in the email offer when you receive it.
What if my care needs change after I have accepted an offer?
Changes to your booking can be made by logging into your My Family Lounge account online (follow the link HERE to log in) and “Editing” your accepted booking. You can find more detailed instructions on changing your accepted offer in the Saints Academy Parent Guide HERE. Please note that there is a 2 week notice period for changes to bookings (this includes ending booking). Fees will apply during this notice period if changes are made in the 2 weeks prior to Term 1 commencement.
Can my 2025 Kindergarten child attend Saints Academy Vacation Program in January 2025?
Yes.
While Saints Academy is licenced to care for school-aged children only, children can attend the Saints Academy Vacation Program in the year that they commence school. For Kindergarten children, they cannot attend in the Vacation Program in December 2024, but they can attend in January 2025.
How do I enrol my child in the January 2025 Vacation Program?
To view the Vacation Program activities, follow the link below to the relevant location.
Newcastle Vacation Program
Gosford Vacation Program
Port Stephens Vacation Program
Cessnock Vacation Program
For families who only want to enrol in the Vacation Program, please follow the instructions on the Saints Academy website by selecting BOOK NOW in the relevant location link above. Please note, for enrolment in Vacation Programs, you do not need to make a waitlist request. You must however create an online account and complete the enrolment form in full before you can make an online booking. Please refer to Vacation Program Enrolment Instructions on our website HERE.
For families who have already put in a waitlist request for the program during the school term and have already created a My Family Lounge account, you will need to log into your account and complete the enrolment form in full in order to book online for Vacation Program.
Who can I contact if I need assistance to enrol my child at Saints Academy?
The contact details for each Saints Academy location can be found HERE. The best method of communication regarding enrolments and bookings is via email. Please note the closure dates above when you are contacting Saints Academy.